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15.9.10

How much is your life worth?



Remember that time I almost died? I'm sure it's been keeping you up nights. I haven't had a smoothie since but I did have some fruit today so life is slowly returning to normal.

Three days after "the incident" Stop & Shop thought it would be wise to email me:

First, please allow me apologize for the delay in getting back to you and to thank you for taking the time to contact us. I really would have liked some kind of excuse here.

I was so sorry to learn of your experience with Stop & Shop frozen mixed fruit.  Please accept our sincere apologies for any inconvenience you were caused.
Hmmm...

I assure you we share your concern, as we want to provide our customers with the highest quality products at all times.  Please know that I have made the supplier aware of your experience for their immediate follow-up with you. The standards for the quality and processing of all products sold in our stores are rigid and we are eager to maintain those standards.
Was someone on vacation?

Thanks, again, for contacting us.  We appreciate hearing from you.

Sincerely,
Dee Bowling
Foodhold Consumer Affairs Specialist





I assumed that the supplier would be contacting me via email so I waited and then nothing happened, until today. National Frost out of East Rochester, NY sent me a letter:


We are sorry to learn of your experience with your recent purchase of Stop & Shop 16 oz Mixed Fruit. Horrific experience.

As a supplier to Stop & Shop Supermarkets we want to supply our customers with product that meets their high standards. But not yours? We have numerous quality check points to ensure that Stop & Shop products meet those high standards. Oh yeah? Hows that working out for you?

Enclosed please find cash in the amount of $5.00 to reimburse you for your purchase and to thank you for taking th etime to call this to our attention. Yeah, because I did it for you.


We hope that you will purchase Stop & Shop products in the future. 

Regards, 
Actual in pen signature
Tom Crandall
President


So my life is worth $5. You can't tell from the picture but the bill is pretty beat up so I think Good Old Tom probably just plucked it out of his pocket.

I'm not sure though how to spend it, any ideas?


3 comments:

  1. Um, f* that. They should be buying you a new magic bullet, considering the METAL FRAGMENT they left in their food product busted your appliance.

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  2. I'm with Katie on this one....Fight them. Demand a new magic bullet!!

    And my life is worth AT LEAST $10. Cheap-o's tryin' to send you only $5...

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  3. I agree with Katie and P. I'd fight it. You have the pictures to prove that there was a GIANT PIECE OF METAL in that fruitbag. At the very least, they should replace your Magic Bullet.

    I'm glad you didn't die. That would have made me very sad.

    ReplyDelete